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Christmas Delivery Information View all news

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Cocoa Mountain and our friends at the Durness Post Office are busily gearing up to deliver for you - and Santa - this Christmas!

We send most of our parcels First Class Mail and Airmail,  where we achieve excellent results 

Even last winter - the worst weather for seven billion years -

we delivered (unlike a number of other couriers that we hear simply gave up)

For your information, we have posted the last recommended posting dates for UK Europe, and Rest of World below:

If necessary, add your preferred delivery information when ordering but in our experience, the recommended dates work best, and lots of things arrive just in time, just state 'Christmas' delivery when ordering, thanks

 

Monday 5th December

Worldwide

International Airmail

Friday 9th December

Eastern Europe, USA and Canada

International Airmail

Monday 12th December

Western Europe

International Airmail

Tuesday 20th December

UK

First Class and Recorded Signed For

Orders to the USA

We really really like  our customers in the USA. However, we are only just recovering (psychologically and financially) from the trauma of last January when through no fault of our own, we had to provide refunds for most deliveries to the USA. Services scheduled for 4-6 working days were held up for 5 weeks. Once a parcel leaves UK shores, no feasible delivery service can offer any guarantees, or tracking, on modest items such as our chocolates

Our advice to USA customers is that we cannot guarantee or be responsible for delivery times to the USA. We guarantee to dispatch, and confirm dispatch details with you. Please accept our apologies, this tends to be a Christmas thing - but also please take a look at our range of shards and longer life chocolate gifts

Orders to the Rest of the World (non EU)

For orders to the Rest of the World, we find that delivery can vary a little but parcels usually arrive on time. Our advice to non-EU overseas customers is that we cannot guarantee delivery times, nor for chocolates left on a doorstep in the midday Melbourne sun. We guarantee to dispatch, and confirm dispatch details with you. Thanks

cocoa mountain

27th November 2011

 

 

 

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